Zenoti incident

ASIA, EMEA Data refresh for core and analytics reports is impacted

Notice Resolved View vendor source →

Zenoti experienced a notice incident on May 11, 2026 affecting Zenoti-ASIA02 and Zenoti-ASIA03 and 1 more component, lasting 12h 47m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 06:10 PM UTC
Resolved
May 12, 2026, 06:57 AM UTC
Duration
12h 47m
Detected by Pingoru
May 11, 2026, 06:10 PM UTC

Affected components

Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA12Zenoti-EMEA02Zenoti-EMEA03

Update timeline

  1. investigating May 11, 2026, 06:10 PM UTC

    We are currently experiencing an issue with the Core and Analytics reports for ASIA02, ASIA03, ASIA12, EMEA02, and EMEA03 PODs. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

  2. identified May 12, 2026, 03:34 AM UTC

    We have identified the issue, and a fix is being implemented right now. We'll keep you posted on the progress.

  3. monitoring May 12, 2026, 03:53 AM UTC

    A fix has been implemented, and all the reports (both core and analytics) are now operational. We are monitoring the application closely for any issues.

  4. resolved May 12, 2026, 06:57 AM UTC

    All the reports now have current data. This incident is now resolved.