Resolved after 45 minutes, affecting Zenoti-AMRS19, on November 12, 2026.
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 12, 2026, 05:00 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for AMRS19 POD, which may be causing the application to respond slowly. We are investigating the cause and will provide an update as soon as possible.
- identified Nov 12, 2026, 05:15 PM UTC
The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
- identified Nov 12, 2026, 05:30 PM UTC
We are continuing to work on a fix for this issue. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Nov 12, 2026, 05:35 PM UTC
All the components are working fine now and Zenoti application has been stable since 9:00 AM PST. We will continue to monitor performance closely. Thanks for your patience and apologies for the inconvenience.
- resolved Nov 12, 2026, 05:46 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
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