Zenoti incident
Zenoti Application Degraded Performance - ASIA03 & ASIA12
Resolved after 29 minutes, affecting Zenoti-ASIA03 and Zenoti-ASIA12, on November 12, 2026.
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 12, 2026, 08:44 AM UTC
We are observing a higher-than-normal response time on our monitoring systems for ASIA03 and ASIA12 PODs, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- investigating Nov 12, 2026, 08:59 AM UTC
We are continuing to investigate this issue. We will provide an update as soon as more information is available. Thank you for your patience.
- identified Nov 12, 2026, 09:06 AM UTC
The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
- resolved Nov 12, 2026, 09:14 AM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
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