Resolved after 55 minutes, affecting Zenoti-ASIA03 and Zenoti-ASIA12, on November 4, 2026.
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 04, 2026, 10:21 AM UTC
We are currently investigating an issue affecting new Guest addition on appointment booking for few customers hosted on ASIA03 and ASIA12. All other application functionality remains unaffected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- investigating Nov 04, 2026, 10:42 AM UTC
We are continuing to investigate this issue. We will share further updates as soon as more information becomes available. Thank you for your patience.
- investigating Nov 04, 2026, 11:00 AM UTC
We are continuing to investigate this issue. We will share further updates as soon as more information becomes available. Thank you for your patience.
- identified Nov 04, 2026, 11:07 AM UTC
The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
- monitoring Nov 04, 2026, 11:14 AM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor the application closely and provide updates if needed.
- resolved Nov 04, 2026, 11:17 AM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
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