Zenoti incident

Zenoti Application Degraded Performance - ASIA11

Resolved after 1 hour 16 minutes, affecting Zenoti-ASIA11, on November 12, 2026.

resolved Nov 12, 2026, 05:44 AM UTC

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Started
Nov 12, 2026, 04:27 AM UTC
Resolved
Nov 12, 2026, 05:44 AM UTC
Duration
1h 16m
Detected by Pingoru
Nov 12, 2026, 04:27 AM UTC

Affected components

Zenoti-ASIA11

Update timeline

  1. investigating Nov 12, 2026, 04:27 AM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA11, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. identified Nov 12, 2026, 04:42 AM UTC

    The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.

  3. identified Nov 12, 2026, 05:10 AM UTC

    We are continuing to work on a fix for this issue. We will provide an update as soon as more information is available. Thank you for your patience.

  4. monitoring Nov 12, 2026, 05:30 AM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  5. resolved Nov 12, 2026, 05:44 AM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

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