Zenoti incident

Zenoti Application Outage - Multiple PODs

Resolved after 36 minutes, affecting Zenoti-ASIA01 and Zenoti-ASIA03 and 1 more, on November 11, 2026.

resolved Nov 11, 2026, 04:07 PM UTC

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Started
Nov 11, 2026, 03:30 PM UTC
Resolved
Nov 11, 2026, 04:07 PM UTC
Duration
36m
Detected by Pingoru
Nov 11, 2026, 03:30 PM UTC

Affected components

Zenoti-ASIA01Zenoti-ASIA03Zenoti-AMRS05

Update timeline

  1. investigating Nov 11, 2026, 03:30 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for multiple PODs which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. identified Nov 11, 2026, 03:43 PM UTC

    The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.

  3. monitoring Nov 11, 2026, 03:54 PM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Nov 11, 2026, 04:07 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

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