Zenoti incident

Appointment Booking Issues – AMRS11

Resolved after 46 minutes, affecting Zenoti-AMRS11, on October 31, 2026.

resolved Oct 31, 2026, 03:42 PM UTC

The incident has been resolved. All systems are functioning normally, and no further issues have been observed.

Started
Oct 31, 2026, 02:55 PM UTC
Resolved
Oct 31, 2026, 03:42 PM UTC
Duration
46m
Detected by Pingoru
Oct 31, 2026, 02:55 PM UTC

Affected components

Zenoti-AMRS11

Update timeline

  1. investigating Oct 31, 2026, 02:55 PM UTC

    We are currently investigating an issue affecting appointment booking for few customers on AMRS11. All other application functionality remains unaffected.

  2. identified Oct 31, 2026, 03:15 PM UTC

    The issue has been identified and a fix is implemented.

  3. monitoring Oct 31, 2026, 03:19 PM UTC

    A fix has been implemented and appointment booking functionality is restored. We are monitoring the service performance.

  4. resolved Oct 31, 2026, 03:42 PM UTC

    The incident has been resolved. All systems are functioning normally, and no further issues have been observed.

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