Zenoti incident
Hyperconnect functionality issues reported for EURO01 Customers
Zenoti experienced a notice incident on October 20, 2026 affecting Zenoti-EURO01, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 08:18 AM UTC
We are currently investigating an issue affecting Hyperconnect functionality on EURO01. All other application functionality remains unaffected. Our team is actively working to resolve the problem, and we will continue to share updates as we have them. Thank you for your patience.
- identified Oct 20, 2026, 08:19 AM UTC
The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
- monitoring Oct 20, 2026, 08:22 AM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Oct 20, 2026, 08:25 AM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.