Zenoti incident

Zenoti Application Slowness - AMRS09

Resolved after 27 minutes, affecting Zenoti-AMRS09, on October 28, 2026.

resolved Oct 28, 2026, 06:23 PM UTC

The Zenoti application was unavailable for about 6 minutes (10:31 AM - 10:37 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 10:37 AM PDT and no further issues have been observed.

Started
Oct 28, 2026, 05:56 PM UTC
Resolved
Oct 28, 2026, 06:23 PM UTC
Duration
27m
Detected by Pingoru
Oct 28, 2026, 05:56 PM UTC

Affected components

Zenoti-AMRS09

Update timeline

  1. investigating Oct 28, 2026, 05:56 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS09, which may be causing the application to be inaccessible for customers hosted on this POD. The issue is identified and a fix is implemented. We will continue to monitor performance closely and provide updates if needed.

  2. monitoring Oct 28, 2026, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2026, 06:23 PM UTC

    The Zenoti application was unavailable for about 6 minutes (10:31 AM - 10:37 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 10:37 AM PDT and no further issues have been observed.

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