Yellow AI incident
Engagement Service Disruption Impacting Notification Delivery
Resolved after 2 hours 19 minutes, affecting Overall and Engagement (IND), on April 23, 2026.
A fix has been implemented, and notification delivery is being gradually restored. We are closely monitoring the system to ensure stability.
Affected components
Update timeline
- investigating Apr 23, 2026, 07:30 AM UTC
We are currently experiencing a service disruption affecting our Engagement service. **Impact:** Notifications are not being delivered as expected. --- Our engineering team is actively investigating the issue and working to identify the root cause. We are prioritizing this and will share updates as soon as we have more information.
- identified Apr 23, 2026, 07:44 AM UTC
We are currently experiencing a service disruption affecting our Engagement service. **Impact:** Notifications are not being delivered as expected. --- **Update** The root cause of the issue has been identified. Our team is working on implementing a fix to restore notification delivery at the earliest.
- monitoring Apr 23, 2026, 07:58 AM UTC
A fix has been implemented, and notification delivery is being gradually restored. We are closely monitoring the system to ensure stability.
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