Yellow AI incident
Intermittent Cloudflare Outage Impacting Platform Availability
Resolved after 1 hour 9 minutes, on December 19, 2025.
The earlier service disruption caused by a Cloudflare outage has now been resolved. We will continue to monitor the system closely to ensure stability..
Update timeline
- monitoring Dec 19, 2025, 12:50 PM UTC
We are currently experiencing intermittent network issues due to an ongoing outage at Cloudflare. This issue is impacting our platform’s availability. Impact: Users are intermittently unable to access the platform at this time. Both Live Agent and Virtual Agent experiences are intermittently unavailable. Current Status: Cloudflare has implemented a fix and we are actively monitoring the systems. For more details please follow their status page .
- resolved Dec 19, 2025, 01:59 PM UTC
The earlier service disruption caused by a Cloudflare outage has now been resolved. We will continue to monitor the system closely to ensure stability..
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