Resolved after 25 minutes, on February 5, 2026.
The issue impacting report exports across the platform has been successfully resolved. All services are now operating normally. Our teams have confirmed platform stability and will continue to monitor to ensure consistent performance. Thank you for your patience and understanding..
Update timeline
- investigating Feb 05, 2026, 12:41 PM UTC
We are currently experiencing an outage limited to the Jakarta and MEA regions, which is impacting report exports across the platform. This includes Inbox reports and platform reports. Impact: Users are unable to download the exported data and Inbox reports show status as failed. Current Status: Our internal teams are actively working to resolve the issue. We appreciate your patience and will share the next update as soon as possible..
- monitoring Feb 05, 2026, 12:58 PM UTC
We have implemented a fix and are currently monitoring the results..
- resolved Feb 05, 2026, 01:06 PM UTC
The issue impacting report exports across the platform has been successfully resolved. All services are now operating normally. Our teams have confirmed platform stability and will continue to monitor to ensure consistent performance. Thank you for your patience and understanding..
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