WhatsApp Template Notification Delay – India Region

Update timeline

1. investigating Feb 07, 2026, 08:06 AM UTC

   We are currently experiencing a delay in the delivery of WhatsApp notifications. **Impact:** Delivery of WhatsApp template notifications may be delayed. **Current Status:** Our internal teams are actively investigating and working to resolve the issue. We appreciate your patience and will share the next update as soon as more information is available..

2. identified Feb 07, 2026, 10:08 AM UTC

   Our internal teams have identified the problem and are actively working to resolve it at the earliest. We appreciate your patience and will share the next update as soon as possible..

3. identified Feb 07, 2026, 01:02 PM UTC

   We are actively working on a fix for this incident and monitoring whether the delay times are improving. We appreciate your patience and will share the next update as soon as we have more information..

4. monitoring Feb 07, 2026, 06:00 PM UTC

   A fix has been implemented to address the delay in WhatsApp template notification delivery in the India region. We are currently monitoring the system to ensure message delivery times continue to improve and remain stable..

5. resolved Feb 08, 2026, 05:30 AM UTC

   The issue causing delays in WhatsApp template notification delivery in the India region has now been resolved. Message delivery times have returned to normal, and systems are operating as expected. We will continue to monitor closely to ensure stability. Thank you for your patience while our teams worked on resolving this issue..