WW Norton and Company incident

Issue with links from wwnorton.com to digital resource pages

WW Norton and Company experienced a notice incident on April 24, 2026 affecting wwnorton.com (main website), lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started: Apr 24, 2026, 04:02 PM UTC
Resolved: Apr 24, 2026, 05:47 PM UTC
Duration: 1h 45m
Detected by Pingoru: Apr 24, 2026, 04:02 PM UTC

Affected components

wwnorton.com (main website)

Update timeline

investigating Apr 24, 2026, 04:02 PM UTC

We are investigating an issue with missing links from the wwnorton.com book pages to the digital resource pages. There is no impact to customers' ability to log in, use, or purchase digital resources and courseware.
resolved Apr 24, 2026, 05:47 PM UTC

The links on wwnorton.com are restored and working as usual.