WW Norton and Company incident
Search and catalog browsing not working on wwnorton.com
Resolved after 1 hour 15 minutes, affecting wwnorton.com (main website), on April 21, 2026.
Search and catalog functions are working on wwnorton.com. Our team will continue to monitor this, but if you encounter any issues searching or browsing on wwnorton.com, please contact us via support.wwnorton.com/request
Affected components
Update timeline
- investigating Apr 21, 2026, 03:19 PM UTC
We are currently investigating an issue where search and catalog browsing are not working on wwnorton.com. We will post updates here. Should you need help in the meantime, please contact us via support.wwnorton.com/request
- resolved Apr 21, 2026, 04:34 PM UTC
Search and catalog functions are working on wwnorton.com. Our team will continue to monitor this, but if you encounter any issues searching or browsing on wwnorton.com, please contact us via support.wwnorton.com/request
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