WW Norton and Company incident
Instructor Resources "Norton Teaching Tools" and "Interactive Instructor Guide" unavailable
Resolved after 21 minutes, affecting wwnorton.com (main website) and Additional Digital Resources, on February 29, 2024.
The Norton Teaching Tools and Interactive Instructor Guides are available again and we are monitoring the resolution of the issue. If you need additional help, please contact our support team at support.wwnorton.com/request
Affected components
Update timeline
- investigating Feb 29, 2024, 09:19 PM UTC
We are currently investigating an issue with the "Norton Teaching Tools" and "Interactive Instructor Guide" instructor resources. The resource pages are displaying an error message. We will post updates to this status page as our team works to resolve the issue.
- monitoring Feb 29, 2024, 09:33 PM UTC
The Norton Teaching Tools and Interactive Instructor Guides are available again and we are monitoring the resolution of the issue. If you need additional help, please contact our support team at support.wwnorton.com/request
- resolved Feb 29, 2024, 09:40 PM UTC
This incident has been resolved.
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