Resolved after 1 hour 55 minutes, on August 12, 2024.
This incident has been resolved. We are continuing to monitor author name display. If you have questions, please contact Support at https://support.wwnorton.com/request.
Update timeline
- investigating Aug 12, 2024, 01:01 PM UTC
We are currently investigating an issue with author name display on wwnorton.com and digital landing pages. We will provide another update at 12pm Eastern or sooner. If you have questions, please contact Support at https://support.wwnorton.com/request.
- resolved Aug 12, 2024, 02:57 PM UTC
This incident has been resolved. We are continuing to monitor author name display. If you have questions, please contact Support at https://support.wwnorton.com/request.
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