Resolved after 2 hours 17 minutes, affecting wwnorton.com (main website) and Additional Digital Resources, on October 4, 2024.
This incident has been resolved. If you continue to experience issues, please contact our support team at https://support.wwnorton.com/request.
Affected components
wwnorton.com (main website)Additional Digital Resources
Update timeline
- investigating Oct 04, 2024, 01:39 PM UTC
We are investigating an issue where some videos on our website are failing to load. We will provide updates as we make progress with the investigation.
- resolved Oct 04, 2024, 03:56 PM UTC
This incident has been resolved. If you continue to experience issues, please contact our support team at https://support.wwnorton.com/request.
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