Resolved after 1 hour 57 minutes, affecting wwnorton.com (main website), on March 8, 2025.
This incident has been resolved. We will continue to monitor support form submissions to ensure there are no further issues.
Affected components
wwnorton.com (main website)
Update timeline
- investigating Mar 08, 2025, 11:36 PM UTC
Users are currently unable to submit support tickets. We are investigating this issue and will post an update soon. Thank you for your patience.
- resolved Mar 09, 2025, 01:34 AM UTC
This incident has been resolved. We will continue to monitor support form submissions to ensure there are no further issues.
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