WW Norton and Company incident
Intermittent credit card purchasing issue
Resolved after 15 hours 7 minutes, affecting wwnorton.com (main website) and Norton Ebooks and 1 more, on May 29, 2025.
This incident has now been resolved. If you need assistance, please contact our support team at support.wwnorton.com/request
Affected components
Update timeline
- investigating May 29, 2025, 09:59 PM UTC
We are investigating reports of intermittent purchasing issues, possibly due to an internet outage. Please subscribe to this page for updates. If you need assistance in the meantime, please contact our support team at support.wwnorton.com/request
- resolved May 30, 2025, 01:06 PM UTC
This incident has now been resolved. If you need assistance, please contact our support team at support.wwnorton.com/request
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