WW Norton and Company incident
Navigation categories not appearing in wwnorton.com catalog
Resolved after 3 days 18 hours, affecting wwnorton.com (main website), on December 4, 2025.
This issue has been resolved. If you experience any additional issues navigating the website catalog, please contact Support at support.wwnorton.com/request
Affected components
Update timeline
- investigating Dec 04, 2025, 10:13 PM UTC
We are currently investigating an issue where navigation categories are not appearing properly in the wwnorton.com catalog. To find the book or product you are looking for, please use the search bar. If you have questions, please contact Support at support.wwnorton.com/request
- resolved Dec 08, 2025, 04:23 PM UTC
This issue has been resolved. If you experience any additional issues navigating the website catalog, please contact Support at support.wwnorton.com/request
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