WW Norton and Company incident
Navigation categories not appearing in wwnorton.com catalog
WW Norton and Company experienced a minor incident on December 4, 2025 affecting wwnorton.com (main website), lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Affected components
wwnorton.com (main website)
Update timeline
- investigating Dec 04, 2025, 10:13 PM UTC
We are currently investigating an issue where navigation categories are not appearing properly in the wwnorton.com catalog. To find the book or product you are looking for, please use the search bar. If you have questions, please contact Support at support.wwnorton.com/request
- resolved Dec 08, 2025, 04:23 PM UTC
This issue has been resolved. If you experience any additional issues navigating the website catalog, please contact Support at support.wwnorton.com/request