Wpay incident

Connect Portal - Service Degradation

Resolved after 40 minutes, affecting Connect Portal, on November 24, 2025.

monitoring Nov 24, 2025, 06:45 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 24, 2025, 06:23 AM UTC
Resolved
Nov 24, 2025, 07:03 AM UTC
Duration
40m
Detected by Pingoru
Nov 24, 2025, 06:23 AM UTC

Affected components

Connect Portal

Update timeline

  1. investigating Nov 24, 2025, 06:23 AM UTC

    We have identified an issue affecting the Connect Portal. Users may be experiencing errors when trying to access Connect. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.

  2. monitoring Nov 24, 2025, 06:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 24, 2025, 07:03 AM UTC

    This incident has been resolved.

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