Wpay incident

In Person and Digital Payments - Mastercard payments experiencing service degradation

Major Resolved View vendor source →

Wpay experienced a major incident on August 15, 2026 affecting In Person Payments and Digital Payments, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 04:31 AM UTC
Resolved
Aug 15, 2026, 06:26 AM UTC
Duration
1h 55m
Detected by Pingoru
Aug 15, 2026, 04:31 AM UTC

Affected components

In Person PaymentsDigital Payments

Update timeline

  1. investigating Aug 15, 2026, 04:31 AM UTC

    Customers may be experiencing problems completing in person and online transactions with Mastercard cards Customers are encouraged to utilise other card types (Amex, Visa) or other available payment options. We will post an update as soon as we have more information or when the issue is resolved.

  2. investigating Aug 15, 2026, 04:34 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 15, 2026, 05:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 15, 2026, 06:26 AM UTC

    This incident has been resolved.