Wpay incident
In Person Payments - Elevated Error Rate for PAX terminals
Wpay experienced a minor incident on August 11, 2026 affecting In Person Payments, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
In Person Payments
Update timeline
- investigating Aug 11, 2026, 09:35 AM UTC
We have identified an issue affecting PAX terminals. Some users may be experiencing issues performing transactions. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.
- identified Aug 11, 2026, 09:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 11, 2026, 09:48 AM UTC
A fix has been implemented and support team is currently monitoring the results.
- resolved Aug 11, 2026, 10:16 AM UTC
Transactions have been stable. Our support team will continue to monitor. This incident has been resolved.