Wpay incident

Connect Portal - Service Degradation for Transaction Reports

Major Resolved View vendor source →

Wpay experienced a major incident on August 27, 2026 affecting Connect Portal, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 12:23 AM UTC
Resolved
Aug 27, 2026, 01:36 AM UTC
Duration
1h 12m
Detected by Pingoru
Aug 27, 2026, 12:23 AM UTC

Affected components

Connect Portal

Update timeline

  1. investigating Aug 27, 2026, 12:23 AM UTC

    We have identified an issue impacting the Connect Portal. Users may experience delays affecting the display of reports within the Portal. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.

  2. monitoring Aug 27, 2026, 01:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2026, 01:36 AM UTC

    This incident has been resolved.