Resolved after 6 hours 11 minutes, affecting Email Support Form, on February 24, 2026.
A fix has been deployed. We are monitoring this issue.
Affected components
Update timeline
- investigating Feb 24, 2026, 03:56 AM UTC
We are investigating an issue with our "contact support" webform. Submissions do not reach our ticketing system and no error message is displayed. While we investigate the issue, we ask Partners to submit support requests through Partner Portal. Eligible customers can submit support requests through eService portal. In urgent matters, please give us a call. Our contact numbers and opening hours are listed here: https://support.withsecure.com/en/support/contact-support/call-support
- monitoring Feb 24, 2026, 04:19 AM UTC
A fix has been deployed. We are monitoring this issue.
- resolved Feb 24, 2026, 10:08 AM UTC
This incident has been resolved.
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