WithSecure incident

Elements profiles are not assigned timely to Endpoint Protection clients

Major Ongoing View vendor source →

WithSecure is currently experiencing a major incident affecting Portal and Endpoint Protection and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 08:25 AM UTC
Resolved
Ongoing
Duration
● 1h 8m
Detected by Pingoru
Jun 17, 2026, 08:25 AM UTC

Affected components

PortalEndpoint ProtectionEndpoint Detection and Response

Update timeline

  1. investigating Jun 17, 2026, 08:25 AM UTC

    Currently Elements profiles are not being assigned to Endpoint Protection clients in a timely manner. Profile assignments remain in Pending or Update in progress state for extended periods (several hours) preventing administrators from applying profile updates efficiently. Also affected are operations triggered from Elements Portal. The issue impacts European instances of Elements portal We are working on a solution with the highest priority.