WithSecure incident

WithSecure Elements URL sample submission outage

Minor Resolved View vendor source →

WithSecure experienced a minor incident on April 23, 2026 affecting Portal, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 11:08 AM UTC
Resolved
Apr 23, 2026, 12:25 PM UTC
Duration
1h 17m
Detected by Pingoru
Apr 23, 2026, 11:08 AM UTC

Affected components

Portal

Update timeline

  1. investigating Apr 23, 2026, 11:08 AM UTC

    We are currently experiencing an issue were submitting URL samples in WithSecure Elements fails with an error "cannot create collaboration request". We are working on a solution with the highest priority.

  2. resolved Apr 23, 2026, 12:25 PM UTC

    The issue has been resolved. You can submit URL samples again. Thank you for your patience!