WiscNet incident

[2295057] Paris J1 School District Site Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 24, 2026 affecting Paris J1 School District, lasting 9h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 04:50 AM UTC
Resolved
Sep 24, 2026, 02:02 PM UTC
Duration
9h 11m
Detected by Pingoru
Sep 24, 2026, 04:50 AM UTC

Affected components

Paris J1 School District

Update timeline

  1. investigating Sep 24, 2026, 04:50 AM UTC

    Hello, The WiscNet NOC has lost access to our device for Paris J1 School District at 11:36pm on 9/23. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 751. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. resolved Sep 24, 2026, 02:02 PM UTC

    Hello, The Wiscnet NOC observed alarms clear and services restore starting at 7:10 AM Central for the Paris J1 School District.

  3. postmortem Sep 24, 2026, 02:02 PM UTC

    Date & Time of Incident: 9/23 11:36 PM Central Duration: 454 Minutes Technician\(s\): Marcus Review Date: 9/24 Root Cause: Upstream network event Brief Summary: The Wiscnet NOC lost access to our device onsite between 9/23 11:36 PM - 9/24 7:10 AM Central. Our device logs indicated an upstream network event during the time of the outage.