WiscNet experienced a critical incident on September 23, 2026 affecting Stoughton Area School District and Sun Prairie Area School District, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2026, 06:12 AM UTC
The WiscNet NOC has lost access to our devices for Sun Praire - 3220 Stoughton - 1594 at 9/23 12:40am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- investigating Sep 23, 2026, 06:45 AM UTC
We are removing the Stoughton Area School District from this Status page as this is due to a separate issue. Thank you,
- resolved Sep 23, 2026, 09:55 AM UTC
Hello, We are seeing Sun Prairie as back up as of 2:20am. We will be closing this status page now.
- postmortem Sep 23, 2026, 09:57 AM UTC
Date & Time of Incident: 9/23 12:40am Duration: 100 Minutes Technician\(s\): Johnathon Laun Review Date: 9/23 Brief Summary: At 12:40 am we observed alarms for the Sun Prairie and Stoughton school districts, we later determined these were unrelated on the WiscNet end Root Cause: Logs indicate the Sun Prarie school district lost OSPF connection [https://manage.statuspage.io/pages/rw2kn0mybrh3/incidents/wlw512dvt87p](https://manage.statuspage.io/pages/rw2kn0mybrh3/incidents/wlw512dvt87p) was made on accident