- Detected by Pingoru
- Apr 21, 2026, 05:01 PM UTC
- Resolved
- Apr 22, 2026, 04:49 AM UTC
- Duration
- 11h 48m
Affected: Kewaunee School District
Timeline · 2 updates
-
investigating Apr 21, 2026, 05:01 PM UTC
The WiscNet NOC has lost access to our device for Kewaunee School District on 4/21 at 11:45 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
-
resolved Apr 22, 2026, 04:49 AM UTC
We are observing the site restore at 10:53PM CDT 4/21/2026. Please reach out to the WiscNet NOC for any questions.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 07:22 AM UTC
- Resolved
- Apr 20, 2026, 01:59 PM UTC
- Duration
- 6h 37m
Affected: Deerfield Community School District
Timeline · 7 updates
-
monitoring Apr 20, 2026, 07:22 AM UTC
Wiscnet has been seeing some bouncing for Deerfield Community School District. At this time we're seeing the service up and are currently monitoring the situation. We will let you know if further issues are present.
-
monitoring Apr 20, 2026, 08:15 AM UTC
Service went down again, we have opened ticket 12078407 with GLS to verify if there's any outage or maintenance work being done by the provider. We see the site is now restored again and will monitor accordingly. If issues persist we may need possible power and equipment investigation at the site. If you have any questions please reach out to Wiscnet.
-
monitoring Apr 20, 2026, 09:45 AM UTC
GLS's provider is currently investigating and testing this service for any issues. They are currently pending the provider's investigation. GLS is pushing an escalation at this time. We will provide further information as we receive it.
-
monitoring Apr 20, 2026, 11:25 AM UTC
GLS is still working with their provider to get further details on their testing and investigation. At this time this issue has been escalated another level.
-
monitoring Apr 20, 2026, 01:41 PM UTC
We now observe services restored as of 7:51AM. They have been stable since, we will continue to monitor for any further bounces.
-
resolved Apr 20, 2026, 01:59 PM UTC
We are now seeing the issue resolved and services remain stable.
-
postmortem Apr 20, 2026, 02:01 PM UTC
Date & Time of Incident: 4/20/26 @ 2:16AM Duration: 149 minutes Technicians: Jordan & Octavia Review Date: 4/20/26 Summary: Provider Issue
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 05:19 PM UTC
- Resolved
- Apr 19, 2026, 10:36 PM UTC
- Duration
- 1d 5h
Affected: Belmont Community School DistrictBenton School DistrictCuba City School DistrictDarlington Community School DistrictShullsburg School DistrictSouthwestern Wisconsin School District
Timeline · 5 updates
-
investigating Apr 18, 2026, 05:19 PM UTC
Hello, We are observing multiple sites down as of 11:43 AM. We are investigating further.
-
investigating Apr 18, 2026, 06:10 PM UTC
Hello, We have reached out to TEACH and they are currently investigating. We will update as soon as further information is available.
-
monitoring Apr 18, 2026, 07:02 PM UTC
Hello, We are currently observing all services restored and are monitoring for further issues.
-
resolved Apr 19, 2026, 10:36 PM UTC
No further issues have been observed.
-
postmortem Apr 20, 2026, 04:36 PM UTC
Date & Time of Incident: 4/18/26 - 11:43 AM CST Duration: 86 minutes Technician\(s\): Dante/Zach Review Date: 4/20 Brief Summary: Multiple sites went down due storms Root Cause: Provider outages due to storms
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 02:18 AM UTC
- Resolved
- Apr 18, 2026, 05:13 AM UTC
- Duration
- 2h 54m
Affected: Brighton #1 School District
Timeline · 2 updates
-
investigating Apr 18, 2026, 02:18 AM UTC
Hello, We're seeing our equipment in alarm indicating it is unreachable. Please verify power to the site and reach out to 608-442-6761. Thank you,
-
resolved Apr 18, 2026, 05:13 AM UTC
Hello, At this time we are seeing all services restored. Please reach out with any questions. Thank you,
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 08:18 PM UTC
- Resolved
- Apr 19, 2026, 10:37 PM UTC
- Duration
- 2d 2h
Affected: Granton Area School DistrictNecedah Area School DistrictPittsville School DistrictNorthwood School DistrictShiocton School DistrictWoodruff J1 School District
Timeline · 6 updates
-
investigating Apr 17, 2026, 08:18 PM UTC
The WiscNet NOC has lost access to our devices for multiple sites on 4/17 at 3:00 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
-
investigating Apr 17, 2026, 08:32 PM UTC
As a result of the storms throughout the state of Wisconsin, we are observing various outages and impairments. We will update with information as we investigate. If you have any additional questions, please contact WiscNet NOC.
-
investigating Apr 17, 2026, 08:38 PM UTC
We are continuing to investigate this issue.
-
investigating Apr 17, 2026, 10:56 PM UTC
Hello, GLS continues to investigate the cause of the outage, they are still unable to determine the root cause. There is no ETR at this time.
-
monitoring Apr 18, 2026, 01:46 AM UTC
Hello, After our provider reseated a number of transport cards, we're seeing services restored. If you're still seeing your service impacted, please verify power then perform a reboot of the equipment onsite. If that doesn't resolve your issue please reach out to 608-442-6761 for further assistance.
-
resolved Apr 19, 2026, 10:37 PM UTC
We are observing all sites restored.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 07:54 PM UTC
- Resolved
- Apr 17, 2026, 10:53 PM UTC
- Duration
- 2h 58m
Affected: Siren School District
Timeline · 2 updates
-
investigating Apr 17, 2026, 07:54 PM UTC
Hello, The WiscNet NOC has lost access to our device for Siren School District at 2:27 PM on 4/17. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1532.
-
resolved Apr 17, 2026, 10:53 PM UTC
Hello, At 4/17/2026 4:04PM, we saw the connection to equipment restore for the Siren School District. We verified that traffic is passing again. If you have any questions or concerns, please contact the WiscNet NOC by responding to this email. Thank you,
Read the full incident report →
- Detected by Pingoru
- Apr 15, 2026, 11:03 AM UTC
- Resolved
- Apr 15, 2026, 12:17 PM UTC
- Duration
- 1h 13m
Affected: Sheboygan Falls School District
Timeline · 3 updates
-
investigating Apr 15, 2026, 11:03 AM UTC
Hello, The WiscNet NOC has lost access to our device for Sheboygan Falls School District at 5:52am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1511.
-
investigating Apr 15, 2026, 11:11 AM UTC
Hello, The WiscNet NOC has contacted GLS on your behalf and opened ticket 12071583, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
-
resolved Apr 15, 2026, 12:17 PM UTC
Hello, At this time we are seeing all services restored. Please reach out with any questions. Thank you,
Read the full incident report →
- Detected by Pingoru
- Apr 15, 2026, 04:38 AM UTC
- Resolved
- Apr 15, 2026, 11:05 AM UTC
- Duration
- 6h 26m
Affected: Cambridge School District
Timeline · 3 updates
-
investigating Apr 15, 2026, 04:38 AM UTC
Hello, The WiscNet NOC has lost access to our device for Cambridge School District at 11:27pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 238.
-
investigating Apr 15, 2026, 04:47 AM UTC
Hello, The WiscNet NOC has contacted GLS on your behalf and opened ticket 12070964, for additional information, please reach out to the GLS NOC at 1.866.558.1920. Thank you,
-
resolved Apr 15, 2026, 11:05 AM UTC
Hello, At this time we are seeing all services restored. Please reach out with any questions. Thank you,
Read the full incident report →
- Detected by Pingoru
- Apr 15, 2026, 03:40 AM UTC
- Resolved
- Apr 15, 2026, 02:02 PM UTC
- Duration
- 10h 22m
Affected: Waterford UHS School District
Timeline · 3 updates
-
investigating Apr 15, 2026, 03:40 AM UTC
We are currently seeing Waterford Union HS as down starting at 9:43 PM. We have opened ticket 12071814 with GLS for this. Since there are multiple power outages in the area, please confirm power on site for this circuit.
-
resolved Apr 15, 2026, 02:02 PM UTC
This outage is now restored. If you have any further questions or are still experiencing issues, please don't hesitate to reach out!
-
postmortem Apr 15, 2026, 02:02 PM UTC
Date & Time: 3:43AM CDT 4/14 Duration: 1462 Minutes Technicians: Julio, Octavia, Dylan Review Date: 4/15 Brief Summary: Commercial power outage
Read the full incident report →
- Detected by Pingoru
- Apr 15, 2026, 03:01 AM UTC
- Resolved
- Apr 15, 2026, 08:07 PM UTC
- Duration
- 17h 5m
Affected: Paris J1 School District
Timeline · 3 updates
-
investigating Apr 15, 2026, 03:01 AM UTC
Hello, We noticed an alarm at 9:07 pm for the router at Paris J1 School District. We have noticed power outages in the area. Can your confirm power on-site. Please let us know if you have any questions. Thanks,
-
resolved Apr 15, 2026, 08:07 PM UTC
Hello, Our logs show that services restored at 12:58 PM CDT. Thank you,
-
postmortem Apr 15, 2026, 08:14 PM UTC
Date & Time: 9:25 PM CDT 4/14 to 12:58 PM CDT 4/15 Duration: 933 minutes Technicians: Carter, Ben Review Date: 4/15 Brief Summary: Power outage at the customer premise, confirmed by system uptime.
Read the full incident report →
- Detected by Pingoru
- Apr 15, 2026, 02:03 AM UTC
- Resolved
- Apr 15, 2026, 03:09 AM UTC
- Duration
- 1h 6m
Affected: Rock Prairie Montessori
Timeline · 3 updates
-
investigating Apr 15, 2026, 02:03 AM UTC
We are currently seeing circuit 400743 down. We have opened ticket 12070745 with GLS. Since we are also seeing power outages in the area, we will continue to monitor this as the local power company is indicating this should clear around 10:30PM.
-
resolved Apr 15, 2026, 03:09 AM UTC
We are currently seeing this circuit as back up and the local power outage resolved. We will now be closing this ticket.
-
postmortem Apr 15, 2026, 03:09 AM UTC
This was most likely caused by a local power outage in the area.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 11:25 PM UTC
- Resolved
- Apr 15, 2026, 03:55 AM UTC
- Duration
- 4h 29m
Affected: Wonewoc-Union Center School District
Timeline · 3 updates
-
investigating Apr 14, 2026, 11:25 PM UTC
Hello, We're seeing alerts indicating our equipment for the Wonewoc School district is down, and I'm aware there's heavy storms in the area. Can you please verify power and reach out to 608-442-6761 once verified.
-
resolved Apr 15, 2026, 03:55 AM UTC
Hello, As of around 9:00PM, we're seeing the services restore. Thank you,
-
postmortem Apr 15, 2026, 03:55 AM UTC
This was related to a storm/power event
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 09:32 PM UTC
- Resolved
- Apr 15, 2026, 07:52 PM UTC
- Duration
- 22h 20m
Affected: Shawano School District
Timeline · 4 updates
-
investigating Apr 14, 2026, 09:32 PM UTC
Hello, We are currently investigating an outage that is affecting your service. We'll continue to update you as we get information. Thank you,
-
investigating Apr 14, 2026, 10:41 PM UTC
Hello, GLS is seeing an issue with their equipment onsite, and are looking to troubleshoot. Once someone is available please reach out to 866-558-1920 and reference ticket 12069107. Thank you,
-
resolved Apr 15, 2026, 07:52 PM UTC
Hello, The site restored at 8:30 AM CT
-
postmortem Apr 15, 2026, 07:52 PM UTC
The link facing the GLS onsite device went down, and it restored at 8:30 AM CT
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 05:41 PM UTC
- Resolved
- Apr 16, 2026, 08:37 PM UTC
- Duration
- 2d 2h
Affected: Sauk Prairie School District
Timeline · 4 updates
-
investigating Apr 14, 2026, 05:41 PM UTC
The WiscNet NOC has lost access to our device for Sauk Prairie School District on 4/14 at 12:27 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
-
monitoring Apr 16, 2026, 08:37 PM UTC
We observed this site restore at approximately 3:50 CT at 4/14.
-
resolved Apr 16, 2026, 08:37 PM UTC
This incident has been resolved.
-
postmortem Apr 16, 2026, 08:37 PM UTC
Date & Time of Incident: 4/14 12:27 CT to 15:50 CT Duration: 12:27 CT to 15:50 CT Technician\(s\): Jake Review Date: 4/16 Brief Summary: On 4/14 at 12:27 CT we observed connection to our device go down. We then saw connection restore at approximately 15:50 CT.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 04:01 PM UTC
- Resolved
- Apr 22, 2026, 04:03 PM UTC
- Duration
- 8d
Affected: Algoma School DistrictAll Saints Catholic School - BerlinArrowhead UHS School DistrictBellin College IncBonduel School DistrictBowler School DistrictWaukesha County Federated Library System (Bridges Library System)Bridges Library SystemBrighton #1 School DistrictBristol School District #1Burlington Area School DistrictCatholic Memorial High SchoolCESA 1CESA 6CESA 7Chilton School DistrictConcordia UniversityDodgeland School DistrictElcho School DistrictElkhart Lake-Glenbeulah School DistrictErin School DistrictFox Point J2 School DistrictFreedom Area School DistrictGeneva J4 School DistrictGenoa City J2 School DistrictGilmanton School DistrictGrafton School DistrictGranton Area School DistrictGrantsburg School DistrictHartford J1 School DistrictHolmen School DistrictHoricon School DistrictHortonville Area School DistrictHowards Grove School DistrictKettle Moraine School DistrictKewaunee School DistrictKiel Area School DistrictKimberly Area School DistrictKohler School DistrictLac du Flambeau #1 School DistrictLake Country School DistrictLakeshore Technical CollegeLena School DistrictLinn J6 School DistrictLiving Hope Lutheran SchoolGood Shepherd Lutheran SchoolMaple Dale-Indian Hill School DistrictMarian University of Fond du LacMarquette University High SchoolMedford Area Public School DistrictMenominee Indian School DistrictMequon-Thiensville School DistrictMerton Community School DistrictMilton School DistrictMilwaukee County Federated Library SystemMishicot School DistrictMonarch Library SystemNecedah Area School DistrictNew London School DistrictNicolet UHS School DistrictNorthcentral Technical CollegeNorthern Ozaukee School DistrictNorthland Pines School DistrictOakfield School DistrictOutagamie Waupaca Library SystemParis J1 School DistrictPewaukee School DistrictPhillips School DistrictPittsville School DistrictPlymouth Joint School DistrictPort Washington-Saukville School DistrictPrairie Lakes Library SystemPrairie Farm Public School DistrictPrentice School DistrictRacine Lutheran High SchoolRacine Unified School DistrictRandall J1 School DistrictRaymond #14 School DistrictReedsville School DistrictRib Lake School DistrictRipon CollegeSacred Heart School of TheologySalem School DistrictSharon J11 School DistrictShawano School DistrictSheboygan Falls School DistrictShoreland Lutheran High SchoolSouth Milwaukee School DistrictSpring Valley School DistrictSt. Catherines High SchoolSt. Mary Catholic SchoolsStone Bank School DistrictStoughton Area School DistrictSturgeon Bay School DistrictSwallow School DistrictThree Lakes School DistrictUnion Grove J1 School DistrictUnion Grove UHS School DistrictWashington-Caldwell School DistrictWaterford Graded J1 School DistrictWaterford UHS School DistrictWaupaca School DistrictWhite Lake School DistrictWhitefish Bay Dominican High SchoolWisconsin Lutheran CollegeWisconsin School for the DeafWrightstown Community School District
Timeline · 3 updates
-
investigating Apr 14, 2026, 04:01 PM UTC
WiscNet is noticing an issue occurring at our Milwaukee TEACH NNI affecting many members. We’re communicating with the AT&T/TEACH network team to try and determine what happened and as soon as we get some more information we will pass it along. If you have any further questions, concerns, or information to pass along, please reach out to the WiscNet Support Team: Phone: 608-442- 6761 ext. 2 Email: [email protected]
-
investigating Apr 14, 2026, 09:53 PM UTC
At this time WiscNet is seeing all sites recovered from the earlier outage of 9:25 AM - 10:00 AM. We are still working to pin down the root cause of the issues with our other partners. If this is not true for your location, or if you are still experiencing issues similar to this morning please reach out. WiscNet wants to ensure that everyone is being addressed and assisted. When a cause is found or further information is available we will make sure that it is shared.
-
resolved Apr 22, 2026, 04:03 PM UTC
We wanted to provide some further resolution on the outage from last week. While the symptoms we observed were similar to patterns seen in previous TEACH-related incidents, we worked closely with the TEACH network team to investigate whether any changes or events within the core network may have contributed. We have been informed that no configuration changes or core network events occurred during this timeframe. We were told that the issues appear to have originated with last-mile provider circuits rather than within the TEACH core infrastructure
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 03:27 PM UTC
- Resolved
- Apr 14, 2026, 03:36 PM UTC
- Duration
- 8m
Affected: Gilmanton School DistrictHartford J1 School DistrictLena School DistrictPhillips School DistrictPrairie Farm Public School DistrictRandall J1 School DistrictSpring Valley School District
Timeline · 4 updates
-
monitoring Apr 14, 2026, 03:27 PM UTC
Hello, Between 9AM and 9:45, we observe multiple sites bounce during an event with our provider in Milwaukee Wisconsin. Since, we have observe the bouncing stop, and our WiscNet Engineers are working with the GLS Network Architecture team to ensure the issue does not occur again. If you are still experiencing any issues, please reach out to GLS/Teach at 866-558-1920 to open a ticket. Kind regards,
-
monitoring Apr 14, 2026, 03:30 PM UTC
We are continuing to monitor for any further issues.
-
resolved Apr 14, 2026, 03:36 PM UTC
This incident has been resolved.
-
postmortem Apr 14, 2026, 03:36 PM UTC
Between 9AM and 9:45, we observe multiple sites bounce during an event with our provider in Milwaukee Wisconsin. Since, we have observe the bouncing stop, and our WiscNet Engineers are working with the GLS Network Architecture team to ensure the issue does not occur again.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 01:22 PM UTC
- Resolved
- Apr 14, 2026, 08:28 PM UTC
- Duration
- 7h 6m
Affected: Bowler School District
Timeline · 3 updates
-
investigating Apr 14, 2026, 01:22 PM UTC
The WiscNet NOC has lost access to our device for Bowler School District at 04/14/2026 at 4:08 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1142.
-
resolved Apr 14, 2026, 08:28 PM UTC
Hello, This circuit had restored at 11:52 AM CDT. Thank you, Carter
-
postmortem Apr 14, 2026, 08:34 PM UTC
Date & Time of Incident: 4/14 from 4:08 AM to 11:52 AM CDT Duration: 464 minutes Technician\(s\): Carter Review Date: 4/14 Brief Summary: At 4:08 AM on 4/14, an outage was observed affecting Bowler School District. This has since restored as of 11:52 AM on 4/14. Root Cause: Link facing the provider went down.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 11:52 AM UTC
- Resolved
- Apr 14, 2026, 06:17 PM UTC
- Duration
- 6h 25m
Affected: Marion School District
Timeline · 4 updates
-
investigating Apr 14, 2026, 11:52 AM UTC
We are currently investigating this issue.
-
identified Apr 14, 2026, 01:48 PM UTC
Hello, We reached out to GLS over night and opened a ticket. GLS Ticket: 12069103 We recommend reaching out to GLS at 866-558-1920 for updates and further troubleshooting if experiencing issues. The site TEACH ID is 944 Kind regards,
-
resolved Apr 14, 2026, 06:17 PM UTC
Hello, We observe the site clear at 11 AM, and passing traffic. The logs indicate the interface went down facing GLS. Kind regards,
-
postmortem Apr 14, 2026, 06:18 PM UTC
Site restored at 11 AM
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 09:55 AM UTC
- Resolved
- Apr 14, 2026, 05:34 PM UTC
- Duration
- 7h 38m
Affected: Shawano School DistrictWhite Lake School DistrictTigerton School District
Timeline · 4 updates
-
investigating Apr 14, 2026, 09:55 AM UTC
Hello, Starting around 4:09 am we observed a loss of connection to our hand off device. At this time we are requesting onsite power and equipment verification. Please reach out with any questions. Thank you,
-
investigating Apr 14, 2026, 10:04 AM UTC
Hello, The WiscNet NOC has contacted GLS on your behalf and opened tickets: Tigerton School District ticket #12069109 White lake School District ticket #12069110 Shawano Schoold District #12069107 For additional information, please reach out to the GLS NOC at 1.866.558.1920.
-
resolved Apr 14, 2026, 05:34 PM UTC
Hello, We are seeing sites have restored as of 11:50 AM Let us know if any further issues remain.
-
postmortem Apr 14, 2026, 05:34 PM UTC
Date & Time of Incident: 4/14 from 4:09 AM to 11:50 AM Duration: 7 hours 41 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: On 4/14 from 4:09 AM to 11:50 AM, a mass outage on the GLS network has caused multiple sites to go down. Root Cause: GLS network outage
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 09:28 AM UTC
- Resolved
- Apr 14, 2026, 04:34 PM UTC
- Duration
- 7h 5m
Affected: Waterford UHS School District
Timeline · 4 updates
-
investigating Apr 14, 2026, 09:28 AM UTC
We are currently investigating this issue.
-
investigating Apr 14, 2026, 09:58 AM UTC
We have opened ticket 12069090 with GLS. While GLS worked with their carrier to investigate please verify power and equipment onsite. If you have any questions please reach out to Wiscnet or GLS.
-
resolved Apr 14, 2026, 04:34 PM UTC
Hello, We are seeing the site has restored as of 10:33 AM this morning.
-
postmortem Apr 14, 2026, 04:34 PM UTC
Date & Time of Incident: 4/14/26 from 3:44 AM to 10:33 AM Duration: 6 hours 41 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: On 4/14/26 from 3:44 AM to 10:33 AM, Waterford Union High School was down due to a local power outage. Root Cause: Local Power outage.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 08:16 AM UTC
- Resolved
- Apr 14, 2026, 01:10 PM UTC
- Duration
- 4h 53m
Affected: Mishicot School District
Timeline · 5 updates
-
investigating Apr 14, 2026, 08:16 AM UTC
The WiscNet NOC has lost access to our device for Mishicot School District at 4/14/2026 3:15:33 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is .
-
investigating Apr 14, 2026, 08:18 AM UTC
The WiscNet NOC has lost access to our device for Mishicot School District at 4/14/2026 3:15:33 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1132.
-
investigating Apr 14, 2026, 08:24 AM UTC
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12068820, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
-
resolved Apr 14, 2026, 01:10 PM UTC
Hello, We are seeing the site has restored as of 6:33 AM.
-
postmortem Apr 14, 2026, 01:12 PM UTC
Date & Time of Incident: 4/14 from 3:08 AM to 6:33 AM Duration: 3 hours 25 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: From 3:08 AM to 6:33 AM on 4/14, an outage was observed affecting Mishicot School District. Logs indicate this was not due to a local power outage. Root Cause: Cause is likely to have been from a GLS network event from the overnight storms.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 07:16 AM UTC
- Resolved
- Apr 14, 2026, 04:54 PM UTC
- Duration
- 9h 38m
Affected: Erin School District
Timeline · 5 updates
-
investigating Apr 14, 2026, 07:16 AM UTC
We are currently investigating this issue.
-
investigating Apr 14, 2026, 07:38 AM UTC
We have opened ticket 12068878 with GLS. At this time we believe this may be related to power outages created by thunderstorms that have rolled through the area. Please verify power and equipment at the site at your earliest and safest convenience. If you have any questions please reach out to Wiscnet or GLS.
-
investigating Apr 14, 2026, 01:55 PM UTC
Hello, We still observe the device onsite unreachable. Earlier ticket 12068878 was open with GLS / Teach. For any troubleshooting or question, please reach out to GLS at +1-866-558-1920, reference the ticket number 12068878 and Teach Site ID 2697. Kind regards,
-
resolved Apr 14, 2026, 04:54 PM UTC
Hello, Our onsite device restored at 10:15 AM CT. The device is currently online and functional, and the logs indicate the device was booted up at this time. Kind regards
-
postmortem Apr 14, 2026, 04:54 PM UTC
The onsite booted back online at 10:15 AM
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 06:57 AM UTC
- Resolved
- Apr 14, 2026, 12:56 PM UTC
- Duration
- 5h 58m
Affected: Poynette School District
Timeline · 4 updates
-
investigating Apr 14, 2026, 06:57 AM UTC
The WiscNet NOC has lost access to our device for Poynette School District at 1:41am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1371.
-
investigating Apr 14, 2026, 07:04 AM UTC
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12068917, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
-
resolved Apr 14, 2026, 12:56 PM UTC
Hello, As of about 3:55 AM, this site has been restored. Logs indicate this was due to a power outage.
-
postmortem Apr 14, 2026, 12:56 PM UTC
Date & Time of Incident: On 4/14 from 1:41 AM to 3:55 AM Duration: 2 hours 14 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: On 4/14 from 1:41 AM to 3:55 AM, Poynette School District had went down. Root Cause: Root cause has been determined to have been from a local power outage according to the router logs.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 04:42 AM UTC
- Resolved
- Apr 14, 2026, 12:49 PM UTC
- Duration
- 8h 7m
Affected: Seneca School District
Timeline · 4 updates
-
investigating Apr 14, 2026, 04:42 AM UTC
Hello, Starting at 11:34 pm we observed a loss of connection to our hand off device. At this time we are requesting on site power and equipment verification while we investigate. Please reach out with any questions. Thank you,
-
investigating Apr 14, 2026, 04:48 AM UTC
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12068658, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
-
resolved Apr 14, 2026, 12:49 PM UTC
Hello, As of 1:06 AM CST, we are seeing the site has restored. Logs in the equipment indicate this was due to a local power outage.
-
postmortem Apr 14, 2026, 12:50 PM UTC
Date & Time of Incident: 4/13-14 from 11:32 PM to 1:06 AM Duration: 1 hour 34 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: At 11:32 PM on 4/13, an outage was observed affecting Seneca School District. This has since restored as of 1:06 AM on 4/14. Root Cause: Root cause has been determined to have been a local power outage.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 02:33 AM UTC
- Resolved
- Apr 14, 2026, 02:33 AM UTC
- Duration
- —
Affected: Plum City School District
Timeline · 1 update
-
resolved Apr 14, 2026, 02:33 AM UTC
Hello, We saw this site go down at 6pm CST. We also noticed that their were power outages in the area. The site came back up at 7:10 pm cst. It has been stable since. Please let us know if you have any questions.
Read the full incident report →
