WiscNet incident

[2292202] Dodgeland School District - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 22, 2026 affecting Dodgeland School District, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 01:25 PM UTC
Resolved
Sep 22, 2026, 01:25 PM UTC
Duration
—
Detected by Pingoru
Sep 22, 2026, 01:25 PM UTC

Affected components

Dodgeland School District

Update timeline

  1. resolved Sep 22, 2026, 01:25 PM UTC

    Hello, At 5:35 AM we noticed r-dodgelandsd go down. Our provider has opened a ticket for this issue. While investigations are ongoing, please provide power and equipment verification onsite. We will continue to provide updates as we receive them. The GLS/Teach managed Juniper device is failing. GLS/Teach is working to configure and install a replacement Juniper EX for your site. Please reach out to GLS/Teach to communicate and facilitate this replacement. Your Teach ID is 0719. Your GLS/TEACH ticket is **12417287.** GLS/TEACH has the upgraded Juniper device staged and ready to ship over night. If you have any further questions, Please reach out. GLS/TEACH has notified us the new juniper switch installation is now complete. They have verified the connection is working. If you are still experiencing issues, please reach out to GLS/TEACH. If you have any questions, please reach out to the Wiscnet NOC. Thank you,

  2. postmortem Sep 22, 2026, 01:27 PM UTC

    Date & Time of Incident: 9/17 5:51 AM Duration: 1835 Technician\(s\): Fue Khang Review Date: 9/22 Brief Summary: On 9/17 at 5:51 AM, LMP notified of a down circuit. Found the issue was down due to LMP juniper device on site. Device was replaced on 9/18 at 12:26 PM and circuit restored Root Cause: LMP device failure.