WiscNet incident

Brookwood Middle School - Degraded | 2294312

Resolved after 24 minutes, affecting Genoa City J2 School District, on September 22, 2026.

resolved Sep 22, 2026, 08:00 PM UTC

As of 2:39PM CDT, services have restored to normal levels. This ticket is now closed. Thank you,

Started
Sep 22, 2026, 07:35 PM UTC
Resolved
Sep 22, 2026, 08:00 PM UTC
Duration
24m
Detected by Pingoru
Sep 22, 2026, 07:35 PM UTC

Affected components

Genoa City J2 School District

Update timeline

  1. investigating Sep 22, 2026, 07:35 PM UTC

    Hello, A GLS ticket was created based on a network alarm indicating a degraded connection to our device at the Brookwood Middle School District. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3182. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,

  2. resolved Sep 22, 2026, 08:00 PM UTC

    As of 2:39PM CDT, services have restored to normal levels. This ticket is now closed. Thank you,

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