WiscNet experienced a critical incident on September 25, 2026 affecting Mishicot School District and Reedsville School District and 1 more component, lasting 2d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 25, 2026, 06:40 PM UTC
Hello, The WiscNet NOC has lost access to our device for the following sites on 9/25 at 1:23 PM. We have been informed by the GLS/Teach team that they are aware of the issue. They have opened up tickets. The following are the affected sites as well as their GLS ticket number: Mishicot School District - ticket # 12432400 Reedsville School District - ticket # 12432402 Tworivers School District - ticket # 12432403 Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- investigating Sep 25, 2026, 08:19 PM UTC
At this time, GLS/Teach is currently investigating this issue. They have provided the following ticket information below: Mishicot School District - ticket # 12432400 Reedsville School District - ticket # 12432402 Tworivers School District - ticket # 12432403 If you have any questions, please reach out to the Wiscnet NOC. Thank you,
- investigating Sep 28, 2026, 04:45 AM UTC
Hello, We are seeing these restored as of 7:14am 9/26. We will be closing out this status page.
- resolved Sep 28, 2026, 04:45 AM UTC
This incident has been resolved.
- postmortem Sep 28, 2026, 04:46 AM UTC
Date & Time of Incident: 9/25 1:23pm Duration: 1071 Technician\(s\): Fue Khang, Dylan Trott, Johnathon Laun Review Date: 9/27 Brief Summary: Alarms came in for all sites at 1:23 PM. Contacting GLS to see if they are aware of reason. GLS tickets have been merged to this ticket Root Cause: Loss of routing to the devices on site