WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 289 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 481 of 596 (81%) |
Incidents, newest first
Critical June 29, 2026 [2254078] Geneva SD - 400498 - Down 6h 47m Geneva J4 School District
Started Jun 29, 2026, 09:31 PM UTC· resolved Jun 30, 2026, 04:18 AM UTC
- identified Jun 29, 2026, 09:31 PM UTC
The WiscNet NOC has lost access to our device for Geneva J4 School District at 4:20 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3026. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 30, 2026, 04:18 AM UTC
Hello, We are now seeing this site as back up. We will continue to monitor this as usual.
Critical June 29, 2026 [2254071] Spring Valley SD - 400631 - Down 7h 2m Spring Valley School District
Started Jun 29, 2026, 09:18 PM UTC· resolved Jun 30, 2026, 04:21 AM UTC
- identified Jun 29, 2026, 09:18 PM UTC
The WiscNet NOC has lost access to our device for Spring Valley SD at 4:05 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is1569. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 30, 2026, 04:21 AM UTC
Hello, We are now seeing this site as back up. We will continue to monitor this as usual.
Critical June 29, 2026 [2254000] Necedah SD - 401242 - Handoff port down 19h 3m Necedah Area School District
Started Jun 29, 2026, 07:07 PM UTC· resolved Jun 30, 2026, 02:11 PM UTC
- identified Jun 29, 2026, 07:07 PM UTC
The WiscNet NOC has lost access to our device for Necedah Area School District at 1:47 PM on 6/29. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1174. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 30, 2026, 02:11 PM UTC
This site is being turned down.
- postmortem Jun 30, 2026, 02:11 PM UTC
**POST-MORTEM TEMPLATE** Date & Time of Incident: 6/29 1:47 PM CST Duration: 1 Technician\(s\): Fue Khang Review Date: 6/30 Brief Summary: Alarms came in at 1:47 PM CST for handoff port. Site is being turned down. Root Cause: Site being turned down.
Critical June 29, 2026 [2253968] Osceola School District - Traffic Alarm 10h 35m Osceola School District
Started Jun 29, 2026, 06:02 PM UTC· resolved Jun 30, 2026, 04:38 AM UTC
- identified Jun 29, 2026, 06:02 PM UTC
Hello, At approximately 12:15 CT today the WiscNet NOC observed traffic alarms for circuit 2396. The connection to the router is up and stable. We are reaching out to the LMP for investigation.
- identified Jun 29, 2026, 06:32 PM UTC
Hello, Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.
- identified Jun 29, 2026, 06:33 PM UTC
Hello, Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.
- investigating Jun 29, 2026, 10:32 PM UTC
Hello, We have an update from the LMP: Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available. No ETR currently. Thanks,
- identified Jun 29, 2026, 10:47 PM UTC
Hello, We have an update from the LMP: Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available. No ETR currently. Thanks,
- investigating Jun 30, 2026, 04:38 AM UTC
Hello, As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions. Thanks,
- resolved Jun 30, 2026, 04:38 AM UTC
Hello, As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions. Thanks,
- postmortem Jun 30, 2026, 04:38 AM UTC
The Fiber cut was caused by a boring rig cutting the fiber. The issue has been repair and alarms have cleared.
Critical June 29, 2026 WiscNet hub device r-wauwatosa-hub down, affecting multiple members | 2253796 10h 36m Versiti, Children's Hospital and Health System, Wisconsin Lutheran College, Medical College of Wisconsin and 1 more
Started Jun 29, 2026, 11:51 AM UTC· resolved Jun 29, 2026, 10:27 PM UTC
- investigating Jun 29, 2026, 11:51 AM UTC
Hello, We are observing alarms indicating multiple sites down at this time. This was initially misidentified as impact of a maintenance that was going on over night. At this time we are investigating this outage and will provide updates on what we are able to discover. Please, while we investigate this, verify power and equipment on site to rule out any layer 1 issues and reach out with any questions you may have. Thank you,
- investigating Jun 29, 2026, 01:05 PM UTC
WiscNet engineers are troubleshooting a hub device that has stopped responding and forwarding traffic. A new device has been provisioned, remote hands will attempt a power cycle shortly in an attempt to restore service.
- monitoring Jun 29, 2026, 02:24 PM UTC
A power cycle brought the hub device back, WiscNet is working with the device vendor to determine root cause, and whether replacement is still necessary.
- resolved Jun 29, 2026, 10:27 PM UTC
We are resolving this case, the r-wauwatosa-hub device has been stable since being power cycled this morning. We are still working with the vendor to determine if the device should be proactively replaced, and we'll provide a maintenance notice if this is required. Please reach out to [email protected] if you have any questions.
- postmortem Jul 01, 2026, 12:55 PM UTC
**POST-MORTEM TEMPLATE** Date & Time of Incident: 6/29 12:00 AM Duration: 514 Technician\(s\): Fue Khang, Devin Harris, Jordan Netzel Review Date: 6/29 Brief Summary: Hub device stopped responding and forwarding traffic at 12:00 AM. A power cycle of the hub brought the hub back online at 8:32 AM. Root Cause: Provider device failure.
Critical June 29, 2026 Hartford Union HS | 2253793 2h 4m Hartford UHS School District
Started Jun 29, 2026, 11:10 AM UTC· resolved Jun 29, 2026, 01:14 PM UTC
- investigating Jun 29, 2026, 11:10 AM UTC
We are currently investigating this issue.
- resolved Jun 29, 2026, 01:14 PM UTC
Hello, We see this circuit up as of 6:28 AM CDT. While logged into the device, we observe that it was restarted 6:24 AM CDT, bringing the device back up and the circuit operational.
- postmortem Jun 29, 2026, 01:17 PM UTC
Date & Time of Incident: 6/29/2026 @ 3:33 AM CDT Duration: 175 minutes Technician\(s\): Devin, Jordan, Carter Review Date: 6/29/2026 Brief Summary: CPE was down. Contacted Charter to open a ticket for investigation. Root Cause: Loss of power.
Notice June 29, 2026 [2253702] WiscNet - Fox Point J2 School District - 400495 - Down 3h 35m Fox Point J2 School District
Started Jun 29, 2026, 02:57 AM UTC· resolved Jun 29, 2026, 06:32 AM UTC
- identified Jun 29, 2026, 02:57 AM UTC
Hello, The WiscNet NOC has lost access to our device for **Fox Point J2 School District at 9:01 PM on 6/28/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **2615**.
- identified Jun 29, 2026, 02:58 AM UTC
We are continuing to work on a fix for this issue.
- investigating Jun 29, 2026, 03:15 AM UTC
We have engaged the upstream provider to further investigate as we observed multiple sites come into alarm at the same time. We will share more details and more information becomes available.
- investigating Jun 29, 2026, 04:15 AM UTC
Investigation is still underway with the provider.
- resolved Jun 29, 2026, 06:32 AM UTC
Hello, This incident has been resolved. All alarms have cleared and services have been restored. Please reach out if you have any questions. Thank you,
- postmortem Jun 29, 2026, 06:32 AM UTC
Services restored and alarms cleared at 12:18AM CDT.
Notice June 29, 2026 [2253703] WiscNet - Reedsville School District - 400603 - Down 3h 36m Reedsville School District
Started Jun 29, 2026, 02:56 AM UTC· resolved Jun 29, 2026, 06:33 AM UTC
- identified Jun 29, 2026, 02:56 AM UTC
Hello, The WiscNet NOC has lost access to our device for **Reedsville School District** at **9:01 PM on 6/28/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1410**.
- identified Jun 29, 2026, 02:59 AM UTC
We are continuing to work on a fix for this issue.
- investigating Jun 29, 2026, 03:15 AM UTC
We have engaged the upstream provider to further investigate as we observed multiple sites come into alarm at the same time. We will share more details and more information becomes available.
- investigating Jun 29, 2026, 04:15 AM UTC
Investigation is still underway with the provider.
- resolved Jun 29, 2026, 06:33 AM UTC
Hello, This incident has been resolved. All alarms have cleared and services have been restored. Please reach out if you have any questions. Thank you,
- postmortem Jun 29, 2026, 06:33 AM UTC
Alarms have cleared and services restored at 12:18AM CDT.
Critical June 28, 2026 [2253672] Shullsburg School District - 400624 - Down 2h 31m Shullsburg School District
Started Jun 28, 2026, 07:48 PM UTC· resolved Jun 28, 2026, 10:19 PM UTC
- investigating Jun 28, 2026, 07:48 PM UTC
Hello, The WiscNet NOC has lost access to our device for Shullsburg School District at 6/28/2026 at 2:07 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1524.
- resolved Jun 28, 2026, 10:19 PM UTC
Hello, We observe restored as of 4:57 PM. Logs indicate power failure on-site. Please reach out to the WiscNet NOC if you have any questions.
Critical June 28, 2026 2253666 - Saint Croix Falls School District - Member Handoff Down 3h 44m Saint Croix Falls School District
Started Jun 28, 2026, 05:02 PM UTC· resolved Jun 28, 2026, 08:46 PM UTC
- investigating Jun 28, 2026, 05:02 PM UTC
Hello, The WiscNet NOC has lost access to our device for r-stcroixfallssd at 11:05 AM CDT 06/28/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1573. Thank you,
- resolved Jun 28, 2026, 08:46 PM UTC
This incident has been resolved as of 13:52 CDT this afternoon.
- postmortem Jun 28, 2026, 08:46 PM UTC
Date & Time of Incident: 06/28/2026 11:05 AM CDT Duration: 167 minutes Technician\(s\): Zach Review Date: 06/28/2026 Root Cause: Local power outage
Critical June 27, 2026 2253556 - Victory Christian Academy - Down 1h 20m Victory Christian Academy
Started Jun 27, 2026, 02:21 PM UTC· resolved Jun 27, 2026, 03:42 PM UTC
- investigating Jun 27, 2026, 02:21 PM UTC
Hello, At 6/27/2026 8:51:28 AM we seen the device onsite at Victory Christian Academy go down. The provider has reached out and reported they have loss connection to their onsite device, and would like to verify power and connections to the equipment, and the devices rebooted. Please let us know if you have any questions, or if there is issues after rebooting the devices onsite. Kind regards,
- resolved Jun 27, 2026, 03:42 PM UTC
Hello, Our connection has been restored. Please reach out to the WiscNet NOC if you have any questions.
- postmortem Jun 27, 2026, 05:45 PM UTC
Device onsite power outage
Critical June 27, 2026 [2253396] Fall River School District - 400785 - Down 6h 7m Fall River School District
Started Jun 27, 2026, 01:52 PM UTC· resolved Jun 27, 2026, 08:00 PM UTC
- investigating Jun 27, 2026, 01:52 PM UTC
The WiscNet NOC has lost access to our device for Fall River School District. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 27, 2026, 08:00 PM UTC
Hello, Circuit has restored after reported power outage was resolved.
Critical June 26, 2026 2253342 | Chilton School District | handoff port down 1h 17m Chilton School District
Started Jun 26, 2026, 04:36 PM UTC· resolved Jun 26, 2026, 05:54 PM UTC
- investigating Jun 26, 2026, 04:36 PM UTC
Hello, We observed the handoff port as down starting on 6/26 at 10:07 AM Central for the Chilton School District. Please verify power and connection to the handoff port. Thank you
- resolved Jun 26, 2026, 05:54 PM UTC
Hello, We observed the handoff port restore at 11:33 AM Central. Please let us know if you experience any future issues at the district. Thank you,
Critical June 26, 2026 r-northfonddulacsd - 401240 - Down | 2253237 3h 40m North Fond du Lac School District
Started Jun 26, 2026, 01:04 PM UTC· resolved Jun 26, 2026, 04:44 PM UTC
- investigating Jun 26, 2026, 01:04 PM UTC
Hello, We are observing a loss of connectivity for circuit 401240 for North Fond Du Lac School District. We are investigating. In the meantime, please verify power and equipment on-site.
- identified Jun 26, 2026, 01:21 PM UTC
Hello, Provider states they observed last dying gasp alarms indicating a power issue on-site. Please verify power and equipment on-site and reach out to the WiscNet NOC if further assistance is needed.
- resolved Jun 26, 2026, 04:44 PM UTC
Hello, We observe this circuit restored as of 8:55 AM and observe logs indicating power issues to equipment have restored. Feel free to reach out to the WiscNet NOC if you have any further questions.
Critical June 25, 2026 2252823 - South West Technical College (400629) - Down 3h 53m Southwest Wisconsin Technical College
Started Jun 25, 2026, 10:06 PM UTC· resolved Jun 26, 2026, 02:00 AM UTC
- identified Jun 25, 2026, 10:06 PM UTC
The WiscNet NOC has lost access to our device for South West Technical College at 3:28PM CDT 6/25/2026. We have engaged our provider and they are currently experiencing substantial fiber damage on their ring. The previous fix was due to a temporary fix where they rerouted traffic to "good" fibers in the bundle to restore traffic while splicers were en-route. Due to the damage caused by the squirrel, the fiber was not intact enough for this to be a permanent solution and at about 15:20, the splicing crew was on site and had to cut the fiber bundle to repair the damaged segment. Services are likely to be intermittent while the splicers complete their work. They will continue to work until the issue is resolved and we have confirmed good light levels.
- identified Jun 26, 2026, 12:06 AM UTC
Hello, Crews continue to work on repairs. An ETR has not been provided. Thank you,
- identified Jun 26, 2026, 12:19 AM UTC
Hello, Alarms for the site have cleared at 6:37PM CDT. The provider is seeing alarms starting to clear on their end as well. Crews are not hands off at this time. We will continue to follow-up with the provider until we receive the official hands off. Thank you,
- resolved Jun 26, 2026, 02:00 AM UTC
Hello, Crews are hands off at this time. I see the connection has remained up and stable. Please reach out for any questions or if further issues are being experienced. Thank you,
Critical June 25, 2026 [2253034] Lodi School District Router Unreachable 57m Lodi School District
Started Jun 25, 2026, 07:40 PM UTC· resolved Jun 25, 2026, 08:37 PM UTC
- identified Jun 25, 2026, 07:40 PM UTC
Hello, The WiscNet NOC has lost access to our device for Lodi School District at 2:25pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 25, 2026, 08:37 PM UTC
Hello, The WiscNet NOC has observed all alarms clear and we have regained access to the router at Lodi School District at 3:25pm.
- postmortem Jun 25, 2026, 08:39 PM UTC
Date & Time of Incident:`6/25/26 2:25pm ` Duration:` 1 hour ` Technician\(s\):` Payton ` Review Date: 6/25/26 Brief Summary: The WiscNet NOC lost access to the router for Lodi School District.
Critical June 25, 2026 [2252862] CESA 5 router unreachable | #2252862 1h 12m CESA 5
Started Jun 25, 2026, 02:14 PM UTC· resolved Jun 25, 2026, 03:27 PM UTC
- identified Jun 25, 2026, 02:14 PM UTC
The WiscNet NOC has lost access to our device for Cesa 5 on 6/25 at 9:03 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- resolved Jun 25, 2026, 03:27 PM UTC
This incident has been resolved.
- postmortem Jun 25, 2026, 03:30 PM UTC
Date & Time of Incident: 6/25 at 9:03 - 10:05 AM CT Duration: 9:03 - 10:05 AM CT Technician\(s\): Jake Review Date: 6/25 Brief Summary: Observed the connection to the device go down at 9:03 AM. We then observed the device connection restore at 10:05 AM CT.
Critical June 25, 2026 2252825 | Southwest Wisconsin Technical College | down 1h 22m Southwest Wisconsin Technical College
Started Jun 25, 2026, 01:54 PM UTC· resolved Jun 25, 2026, 03:16 PM UTC
- investigating Jun 25, 2026, 01:54 PM UTC
Hello, Following our call, David called in to report the South West Technical college as down at 8:03 AM Central. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 471. If you have any additional questions, please contact WiscNet NOC. Thank you,
- resolved Jun 25, 2026, 03:16 PM UTC
Hello, A provider found a ring issue on their network that resulted in the service being down. This service restored at 9:48 AM Central. Please let us know if you continue to experience issues on this service. Thank you
- postmortem Jun 25, 2026, 03:18 PM UTC
Date & Time of Incident: 6/25 at 8:03 AM Central Duration: 105 minutes Technician\(s\): Marcus Review Date: 6/25 Root Cause: Network Event Brief Summary: A provider had found a ring issue on their network that resulted in the service being down. After a fix, the site restored at 9:48 AM Central.
Critical June 25, 2026 [2252639] Gillet School District - 400499 - Down 1h 53m Gillett School District
Started Jun 25, 2026, 01:25 AM UTC· resolved Jun 25, 2026, 03:18 AM UTC
- investigating Jun 25, 2026, 01:25 AM UTC
Hello, The WiscNet NOC saw this circuit go down on 6/24/2026 at 8:07 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 536.
- resolved Jun 25, 2026, 03:18 AM UTC
Hello, We are seeing this back up and operational. We will continue to monitor this as usual.
Critical June 25, 2026 #2252637 - CESA 8 - DOWN 31m CESA 8
Started Jun 25, 2026, 01:24 AM UTC· resolved Jun 25, 2026, 01:55 AM UTC
- investigating Jun 25, 2026, 01:24 AM UTC
Hello, We've detected an outage on your service starting around 8:10PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
- resolved Jun 25, 2026, 01:55 AM UTC
Hello, Around 8:33PM we saw service restoral. Thank you,
- postmortem Jun 25, 2026, 01:55 AM UTC
Site lost power
Notice June 24, 2026 Markesan School District - Router Unreachable 2h 37m Markesan School District
Started Jun 24, 2026, 05:20 PM UTC· resolved Jun 24, 2026, 07:57 PM UTC
- monitoring Jun 24, 2026, 05:20 PM UTC
Hello, The WiscNet NOC has observed loss of connection to the router for Markesan School District from 11:43am-12:00pm. Device logs indicate a loss of power as the root cause, we will continue to monitor this circuit for stability.
- resolved Jun 24, 2026, 07:57 PM UTC
Hello, Markesan School District has remained stable since 12:00pm. We will continue to monitor for any instability.
- postmortem Jun 24, 2026, 07:58 PM UTC
Date & Time of Incident:` 6/24/26 11:43am ` Duration:` 17 minutes ` Technician\(s\):` Payton ` Review Date: 6/24/26 Brief Summary: WiscNet NOC lost access to Markesan School District’s router. Root Cause: Loss of Power
Critical June 24, 2026 [2252471] Shullsburg School District - 400624 - Down 1h 46m Shullsburg School District
Started Jun 24, 2026, 04:04 PM UTC· resolved Jun 24, 2026, 05:50 PM UTC
- identified Jun 24, 2026, 04:04 PM UTC
Hello, The WiscNet NOC has lost access to our device for Shullsburg School District at 6/24/2026 at 10:41 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1524. Thank You,
- identified Jun 24, 2026, 05:50 PM UTC
Hello, We are observing alarms have cleared at 11:49 AM CST. Thank You,
- resolved Jun 24, 2026, 05:50 PM UTC
This incident has been resolved.
- postmortem Jun 24, 2026, 05:52 PM UTC
Date & Time of Incident:` 6/24/2026 @ 10:41 AM CST ` Duration:` 1 hour ` Technician\(s\):` Ian Amborn` Review Date: 6/24/2026 Brief Summary: CPE was down. Notified the customer to contact GLS Teach Root Cause: loss of power.
Critical June 24, 2026 [2252463] Markesan SD - 400549 - Down 16m Markesan School District
Started Jun 24, 2026, 03:44 PM UTC· resolved Jun 24, 2026, 04:00 PM UTC
- identified Jun 24, 2026, 03:44 PM UTC
The WiscNet NOC has lost access to our device for Markesan School District at 10:32 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0946.
- monitoring Jun 24, 2026, 03:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2026, 04:00 PM UTC
We saw the alarms for Markesan SD clear at 10:45 AM. All services have been restored.
- postmortem Jun 24, 2026, 04:01 PM UTC
Date & Time of Incident: 6/24/2026 10:32 AM Duration: 13 Minutes Technician\(s\): Fue Khang Review Date: 6/24/2026 Brief Summary: Alarms for this site came in at 10:32 AM. While notifying Wiscnet and customer, alarms cleared at 10:45 AM. After checking the device, it was due to a power issue. Root Cause: Loss of power
Notice June 24, 2026 Hurley School District RFO | 2252383 5h Hurley School District
Started Jun 24, 2026, 02:52 PM UTC· resolved Jun 24, 2026, 07:53 PM UTC
- monitoring Jun 24, 2026, 02:52 PM UTC
Hello, The WiscNet NOC has investigated and found the uptime of the router onsite is over 1 year and logs indicate potential issues upstream on GLS's network. GLS requests members reach out directly for RFO requests, please reach out to the GLS NOC at 1.866.558.1920 and reference your Teach ID 0673.
- resolved Jun 24, 2026, 07:53 PM UTC
This incident has been resolved.
Notice June 23, 2026 Abbotsford School District - 2252172 2h 42m Abbotsford School District
Started Jun 23, 2026, 09:52 PM UTC· resolved Jun 24, 2026, 12:34 AM UTC
- investigating Jun 23, 2026, 09:52 PM UTC
Hello, At 4:19 pm cst we saw the Abbotsford circuit go down. We will reach out LMP and open a ticket. Thanks,
- investigating Jun 23, 2026, 11:02 PM UTC
Hello, Reached out to the LMP and they would like you power cycle both the Adva and the Cisco device on-site. If that does not fix the issue, please call us immediately and we will arrange a dispatch to the site. Call us at Wiscnet NOC 608-442-6767. Thanks,
- resolved Jun 24, 2026, 12:34 AM UTC
Hello, This site is on a list to be turned down. Please disregard the previous email. Apologize for any confusion this has casued. Thanks,