WiscNet incident

Hartford Union HS | 2253793

Critical Resolved View vendor source →

WiscNet experienced a critical incident on June 29, 2026 affecting Hartford UHS School District, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 11:10 AM UTC
Resolved
Jun 29, 2026, 01:14 PM UTC
Duration
2h 4m
Detected by Pingoru
Jun 29, 2026, 11:10 AM UTC

Affected components

Hartford UHS School District

Update timeline

  1. investigating Jun 29, 2026, 11:10 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 29, 2026, 01:14 PM UTC

    Hello, We see this circuit up as of 6:28 AM CDT. While logged into the device, we observe that it was restarted 6:24 AM CDT, bringing the device back up and the circuit operational.

  3. postmortem Jun 29, 2026, 01:17 PM UTC

    Date & Time of Incident: 6/29/2026 @ 3:33 AM CDT Duration: 175 minutes Technician\(s\): Devin, Jordan, Carter Review Date: 6/29/2026 Brief Summary: CPE was down. Contacted Charter to open a ticket for investigation. Root Cause: Loss of power.