WiscNet incident

[2254000] Necedah SD - 401242 - Handoff port down

Resolved after 19 hours 3 minutes, affecting Necedah Area School District, on June 29, 2026.

postmortem Jun 30, 2026, 02:11 PM UTC

**POST-MORTEM TEMPLATE** Date & Time of Incident: 6/29 1:47 PM CST Duration: 1 Technician\(s\): Fue Khang Review Date: 6/30 Brief Summary: Alarms came in at 1:47 PM CST for handoff port. Site is being turned down. Root Cause: Site being turned down.

Started
Jun 29, 2026, 07:07 PM UTC
Resolved
Jun 30, 2026, 02:11 PM UTC
Duration
19h 3m
Detected by Pingoru
Jun 29, 2026, 07:07 PM UTC

Affected components

Necedah Area School District

Update timeline

  1. identified Jun 29, 2026, 07:07 PM UTC

    The WiscNet NOC has lost access to our device for Necedah Area School District at 1:47 PM on 6/29. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1174. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Jun 30, 2026, 02:11 PM UTC

    This site is being turned down.

  3. postmortem Jun 30, 2026, 02:11 PM UTC

    **POST-MORTEM TEMPLATE** Date & Time of Incident: 6/29 1:47 PM CST Duration: 1 Technician\(s\): Fue Khang Review Date: 6/30 Brief Summary: Alarms came in at 1:47 PM CST for handoff port. Site is being turned down. Root Cause: Site being turned down.

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