WiscNet incident

2253666 - Saint Croix Falls School District - Member Handoff Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on June 28, 2026 affecting Saint Croix Falls School District, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2026, 05:02 PM UTC
Resolved
Jun 28, 2026, 08:46 PM UTC
Duration
3h 44m
Detected by Pingoru
Jun 28, 2026, 05:02 PM UTC

Affected components

Saint Croix Falls School District

Update timeline

  1. investigating Jun 28, 2026, 05:02 PM UTC

    Hello, The WiscNet NOC has lost access to our device for r-stcroixfallssd at 11:05 AM CDT 06/28/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1573. Thank you,

  2. resolved Jun 28, 2026, 08:46 PM UTC

    This incident has been resolved as of 13:52 CDT this afternoon.

  3. postmortem Jun 28, 2026, 08:46 PM UTC

    Date & Time of Incident: 06/28/2026 11:05 AM CDT Duration: 167 minutes Technician\(s\): Zach Review Date: 06/28/2026 Root Cause: Local power outage