WiscNet incident

[2252862] CESA 5 router unreachable | #2252862

Critical Resolved View vendor source →

WiscNet experienced a critical incident on June 25, 2026 affecting CESA 5, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 02:14 PM UTC
Resolved
Jun 25, 2026, 03:27 PM UTC
Duration
1h 12m
Detected by Pingoru
Jun 25, 2026, 02:14 PM UTC

Affected components

CESA 5

Update timeline

  1. identified Jun 25, 2026, 02:14 PM UTC

    The WiscNet NOC has lost access to our device for Cesa 5 on 6/25 at 9:03 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Jun 25, 2026, 03:27 PM UTC

    This incident has been resolved.

  3. postmortem Jun 25, 2026, 03:30 PM UTC

    Date & Time of Incident: 6/25 at 9:03 - 10:05 AM CT Duration: 9:03 - 10:05 AM CT Technician\(s\): Jake Review Date: 6/25 Brief Summary: Observed the connection to the device go down at 9:03 AM. We then observed the device connection restore at 10:05 AM CT.