WiscNet incident

2252825 | Southwest Wisconsin Technical College | down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on June 25, 2026 affecting Southwest Wisconsin Technical College, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 01:54 PM UTC
Resolved
Jun 25, 2026, 03:16 PM UTC
Duration
1h 22m
Detected by Pingoru
Jun 25, 2026, 01:54 PM UTC

Affected components

Southwest Wisconsin Technical College

Update timeline

  1. investigating Jun 25, 2026, 01:54 PM UTC

    Hello, Following our call, David called in to report the South West Technical college as down at 8:03 AM Central. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 471. If you have any additional questions, please contact WiscNet NOC. Thank you,

  2. resolved Jun 25, 2026, 03:16 PM UTC

    Hello, A provider found a ring issue on their network that resulted in the service being down. This service restored at 9:48 AM Central. Please let us know if you continue to experience issues on this service. Thank you

  3. postmortem Jun 25, 2026, 03:18 PM UTC

    Date & Time of Incident: 6/25 at 8:03 AM Central Duration: 105 minutes Technician\(s\): Marcus Review Date: 6/25 Root Cause: Network Event Brief Summary: A provider had found a ring issue on their network that resulted in the service being down. After a fix, the site restored at 9:48 AM Central.