WiscNet incident

[2253703] WiscNet - Reedsville School District - 400603 - Down

Notice Resolved View vendor source →

WiscNet experienced a notice incident on June 29, 2026 affecting Reedsville School District, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 02:56 AM UTC
Resolved
Jun 29, 2026, 06:33 AM UTC
Duration
3h 36m
Detected by Pingoru
Jun 29, 2026, 02:56 AM UTC

Affected components

Reedsville School District

Update timeline

  1. identified Jun 29, 2026, 02:56 AM UTC

    Hello, The WiscNet NOC has lost access to our device for **Reedsville School District** at **9:01 PM on 6/28/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1410**.

  2. identified Jun 29, 2026, 02:59 AM UTC

    We are continuing to work on a fix for this issue.

  3. investigating Jun 29, 2026, 03:15 AM UTC

    We have engaged the upstream provider to further investigate as we observed multiple sites come into alarm at the same time. We will share more details and more information becomes available.

  4. investigating Jun 29, 2026, 04:15 AM UTC

    Investigation is still underway with the provider.

  5. resolved Jun 29, 2026, 06:33 AM UTC

    Hello, This incident has been resolved. All alarms have cleared and services have been restored. Please reach out if you have any questions. Thank you,

  6. postmortem Jun 29, 2026, 06:33 AM UTC

    Alarms have cleared and services restored at 12:18AM CDT.