[2253968] Osceola School District - Traffic Alarm

Update timeline

1. identified Jun 29, 2026, 06:02 PM UTC

   Hello, At approximately 12:15 CT today the WiscNet NOC observed traffic alarms for circuit 2396. The connection to the router is up and stable. We are reaching out to the LMP for investigation.

2. identified Jun 29, 2026, 06:32 PM UTC

   Hello, Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.

3. identified Jun 29, 2026, 06:33 PM UTC

   Hello, Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.

4. investigating Jun 29, 2026, 10:32 PM UTC

   Hello, We have an update from the LMP: Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available. No ETR currently. Thanks,

5. identified Jun 29, 2026, 10:47 PM UTC

   Hello, We have an update from the LMP: Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available. No ETR currently. Thanks,

6. investigating Jun 30, 2026, 04:38 AM UTC

   Hello, As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions. Thanks,

7. resolved Jun 30, 2026, 04:38 AM UTC

   Hello, As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions. Thanks,

8. postmortem Jun 30, 2026, 04:38 AM UTC

   The Fiber cut was caused by a boring rig cutting the fiber. The issue has been repair and alarms have cleared.