WiscNet incident

[2252463] Markesan SD - 400549 - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on June 24, 2026 affecting Markesan School District, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 03:44 PM UTC
Resolved
Jun 24, 2026, 04:00 PM UTC
Duration
16m
Detected by Pingoru
Jun 24, 2026, 03:44 PM UTC

Affected components

Markesan School District

Update timeline

  1. identified Jun 24, 2026, 03:44 PM UTC

    The WiscNet NOC has lost access to our device for Markesan School District at 10:32 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0946.

  2. monitoring Jun 24, 2026, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2026, 04:00 PM UTC

    We saw the alarms for Markesan SD clear at 10:45 AM. All services have been restored.

  4. postmortem Jun 24, 2026, 04:01 PM UTC

    Date & Time of Incident: 6/24/2026 10:32 AM Duration: 13 Minutes Technician\(s\): Fue Khang Review Date: 6/24/2026 Brief Summary: Alarms for this site came in at 10:32 AM. While notifying Wiscnet and customer, alarms cleared at 10:45 AM. After checking the device, it was due to a power issue. Root Cause: Loss of power