Whispir Outage History

We observed a brief intermittent issue impacting access to the web portal in the Australian instance. This issue has been resolved, and we are continuing to monitor the service closely to ensure everything is functioning as expected. Start Time: 16:58 AEDT 09/10/2026 End Time: 17:03 AEDT 09/10/2026 If you have any questions or concerns, please contact our support team at [email protected].

The issue affecting email delivery within the AU instance has been successfully resolved. Email services are now operating normally, and delivery performance has returned to expected levels. If you have any questions or concerns, please contact our support team at [email protected].

The issue affecting email delivery has been resolved, and mail services have been restored. If you have any questions or concerns, please contact our support team at [email protected].

We would like to inform you that the issue with the Web Portal access has been restored. If you have any questions or require further assistance, please don’t hesitate to contact our support team at [email protected].

The issue impacting email delivery has been fully restored.

An intermittent issue affecting web portal accessibility was observed. The issue was promptly resolved upon detection, and normal service has been restored. As a precaution, we continue to monitor the system closely to ensure consistent performance and availability. If you have any questions or concerns, please contact our support team at [email protected].

We have completed the migration of all impacted customers to temporary or permanent short code solutions, and this incident is now closed. We will continue to work with affected customers on the migration of impacted short codes to new providers to support a long-term resolution. If you have any questions, please contact our Support team at [email protected].

We would like to inform you that the issue causing intermittent issue in web portal access has been restored. If you have any questions or require further assistance, please don’t hesitate to contact our support team at [email protected].

We would like to inform you that the issue causing delays in SMS message delivery for services hosted on the AP1 instance has been restored. If you have any questions or require further assistance, please don’t hesitate to contact our support team at [email protected].

This event has been resolved.

The issue affecting SMS messaging in Australia’s AU regional instance has been resolved. If you require any assistance or have further questions, please contact our Support team at [email protected].

Dear Customer, We would like to inform you that the issue has been restored at approximately 26/05/2026 - 01:41 NZST. We are continuing to monitor system performance, and will provide further updates once our investigation into the root cause is complete.

Dear Customer, The issue affecting message delivery within the New Zealand region has been resolved. If you require any assistance or have further questions, please contact our Support team at [email protected].

Dear Customer, The issue affecting the Email API has been fully resolved. If you require any assistance or have further questions, please contact our Support team at [email protected].

This incident has been resolved. If you need any help whilst we work through this problem. Please reach out to our support team at [email protected]

We’re pleased to share that the recent message delivery issue has now been fully resolved. All services are operating normally, and no further impact is expected. Our team is continuing to investigate the underlying cause to ensure this does not occur again. Once the full investigation is completed, we will provide a detailed incident report for your reference. Thank you for your patience and understanding. If you experience any additional issues, please don’t hesitate to contact our support team at [email protected]. Best regards, Whispir Support Team

Services Fully Restored We have received confirmation that the underlying issue has been resolved. All routing between carriers and network operators is now functioning as expected, and message processing has returned to normal. Our team will continue to closely monitor carrier performance, and should any conditions change, we will provide an immediate update. If you are still experiencing delivery issues or need further assistance, please contact our support team at [email protected].

Dear customers, We would like to inform you that a brief service disruption occurred on the AU Instance platform. The issue was promptly identified and resolved, with full service restoration completed within minutes. Event Type: Service Incident Start Time: 21 October 2025, 14:39 AEDT (03:39 UTC) End Time: 21 October 2025, 14:56 AEDT (03:56 UTC) We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any questions or require further assistance, please don’t hesitate to contact our support team at [email protected]. Warm regards, The Whispir Team

We identified an issue that temporarily affected some of our users’ ability to access our Web Portal (https://au.whispir.com) on 10 October. The disruption occurred between 03:08:32 UTC and 03:31:01 UTC, and has since been fully resolved. We apologise for any inconvenience this may have caused. If you have any questions or concerns, please don’t hesitate to contact our support team at [email protected].