WellSky incident

Connect issue

Minor Resolved View vendor source →
Started
May 05, 2026, 04:30 PM UTC
Resolved
May 05, 2026, 05:55 PM UTC
Duration
1h 25m
Detected by Pingoru
May 05, 2026, 04:30 PM UTC

Affected components

CarePort Connect

Update timeline

  1. investigating May 05, 2026, 04:30 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating May 05, 2026, 04:46 PM UTC

    WellSky Connect is experiencing potential delays on new events. Next Update - within 60 minutes

  3. identified May 05, 2026, 05:39 PM UTC

    WellSky has identified the issue causing potential delays on new events. Next Update - within 60 minutes

  4. resolved May 05, 2026, 05:55 PM UTC

    The issue has been resolved. The system is currently processing a backlog, which is anticipated to take approximately 1.5 hours. If you continue to encounter related issues, please contact our support team.

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