Resolved after 1 hour 25 minutes, affecting CarePort Connect, on May 5, 2026.
The issue has been resolved. The system is currently processing a backlog, which is anticipated to take approximately 1.5 hours. If you continue to encounter related issues, please contact our support team.
Affected components
Update timeline
- investigating May 05, 2026, 04:30 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating May 05, 2026, 04:46 PM UTC
WellSky Connect is experiencing potential delays on new events. Next Update - within 60 minutes
- identified May 05, 2026, 05:39 PM UTC
WellSky has identified the issue causing potential delays on new events. Next Update - within 60 minutes
- resolved May 05, 2026, 05:55 PM UTC
The issue has been resolved. The system is currently processing a backlog, which is anticipated to take approximately 1.5 hours. If you continue to encounter related issues, please contact our support team.
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