Resolved after 23 minutes, affecting CarePort Discharge and CarePort Intake, on May 7, 2025.
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Affected components
Update timeline
- investigating May 07, 2025, 07:49 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating May 07, 2025, 07:56 PM UTC
The Solution is currently unavailable and we are working to restore service. Next Update - within 30 minutes
- investigating May 07, 2025, 08:06 PM UTC
WellSky is investigating an issue causing Inbound and Outbound VPN connections to be idle for some users. Next Update - within 30 minutes
- resolved May 07, 2025, 08:12 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
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