Is WebID Solutions down?
Last checked 2m agoNo incidents right now.
WebID Solutions is operational right now. Last checked 2m ago; the most recent incident resolved 9d ago.
Real-time WebID Solutions status, recent outages, and incident history: pulled directly from WebID Solutions's official status page at status.webid-solutions.de every 5 minutes. Pingoru tracks 12 WebID Solutions services and has captured 9 incidents in the last 90 days (99.54% uptime). Get email, Slack, Discord, or webhook alerts the moment WebID Solutions reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- resolved · Oct 21, 2026, 07:15 PM UTC
On October 21, 2026, we deployed security updates addressing CVE-2026-109618 and CVE-2026-109619 to our production infrastructure. The updates have been completed successfully. All affected production services are operational.
- postmortem · Oct 23, 2026, 11:21 AM UTC
The critical PHP vulnerabilities disclosed by the BSI on October 21, 2026, have been successfully remediated across all affected WebID systems without any impact on service availability or operations. For further details on the security assessment, remediation measures, and third-party risk management, please refer to the [official confirmation letter](https://web.tresorit.com/l/Qps6a#DFv99zOSYMzT0nEXJB37Lg).
Latest: The critical PHP vulnerabilities disclosed by the BSI on October 21, 2026, have been successfully remediated across all affected WebID systems without any impact on service availab…
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- SignID
Timeline · 6 updates
- investigating · Oct 13, 2026, 07:00 AM UTC
We are currently experiencing technical issues affecting qualified electronic signatures (QES) conducted with our signing service Namirial. We are investigating the issue and will provide an update as soon as more information becomes available. We apologize for any inconvenience caused.
- identified · Oct 13, 2026, 07:35 AM UTC
We have identified the underlying problem. A fix is currently being prepared.
- monitoring · Oct 13, 2026, 08:25 AM UTC
The fix was installed. We are currently monitoring the situation.
- monitoring · Oct 13, 2026, 08:42 AM UTC
Our monitoring indicates that the issue persists. We are continuing to work on a solution and will provide updates as soon as further progress has been made.
- monitoring · Oct 13, 2026, 09:05 AM UTC
Another hotfix has been deployed. Initial checks indicate that the issue has been resolved. We will continue to monitor the situation to ensure the fix remains effective.
- resolved · Oct 13, 2026, 09:30 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Test System
Timeline · 3 updates
- investigating · Oct 07, 2026, 07:26 AM UTC
Currently the test system is unavailable. We are currently investigating the issue.
- investigating · Oct 07, 2026, 07:30 AM UTC
As part of our investigation, we identified that the test API endpoints are still operational. The web pages on test are currently not reachable.
- resolved · Oct 07, 2026, 07:57 AM UTC
We have identifed and resolved the issue. The test environment is available again.
Latest: We have identifed and resolved the issue. The test environment is available again.
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- IT Service Desk
Timeline · 4 updates
- investigating · Aug 07, 2026, 11:33 AM UTC
We are currently experiencing an outage affecting both the IT Service Desk and the Service Desk due to an service disruption at our external provider Atlassian. As a result, no new service tickets can currently be created and existing tickets cannot be processed. This does not affect emails sent to the relevant service departments. We are monitoring the situation and are awaiting restoration of the Atlassian services. Further updates will be provided as soon as additional information becomes available.
- investigating · Aug 07, 2026, 11:41 AM UTC
The incident is still under investigation. Further information and updates from our service provider Atlassian are available on the following Statuspage: https://jira-service-management.status.atlassian.com/incidents/vp78l99g1gzx
- monitoring · Aug 07, 2026, 11:48 AM UTC
Atlassian has implemented a fix. WebID IT Service Desk and Service Desk services are currently available again. We are monitoring the situation.
- resolved · Aug 07, 2026, 12:14 PM UTC
Incident has been resolved.
Latest: Incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 12 components checked every 5 minutesThe longest incident in the last year, Partial outage - AccountID on February 11, 2026, ran for 25 hours. 20 maintenance windows announced in the same period.
Most affected components, last 12 months
- AccountID5
- SignID4
- SignID Direct3
- Test System2
- AutoID1
Latest incidents
- Security Update Completed – PHP Vulnerabilities
On October 21, 2026, we deployed security updates addressing CVE-2026-109618 and CVE-2026-109619 to our production infrastructure. The updates have been…
- Issues with Qualified Electronic Signatures (QES) – Namirial
We are currently experiencing technical issues affecting qualified electronic signatures (QES) conducted with our signing service Namirial. We are…
- Test system unavailable
Currently the test system is unavailable. We are currently investigating the issue.
- Started Oct 21, 2026, 04:30 PM UTC · Resolved Oct 21, 2026, 04:30 PM UTC · –
- Started Oct 13, 2026, 07:00 AM UTC · Resolved Oct 13, 2026, 09:30 AM UTC · 2h 29m
- Test system unavailable ResolvedStarted Oct 07, 2026, 07:26 AM UTC · Resolved Oct 07, 2026, 07:57 AM UTC · 31m
- Started Aug 07, 2026, 11:33 AM UTC · Resolved Aug 07, 2026, 12:14 PM UTC · 41m