WebID Solutions Outage History

WebID Solutions is up right now

There were 2 WebID Solutions outages since February 11, 2026 totaling 28h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.webid-solutions.de

Critical April 21, 2026

Degraded performance - Namirial Signing Service

Detected by Pingoru
Apr 21, 2026, 03:16 PM UTC
Resolved
Apr 21, 2026, 06:39 PM UTC
Duration
3h 23m
Affected: AccountIDSignIDSignID Direct
Timeline · 5 updates
  1. investigating Apr 21, 2026, 03:16 PM UTC

    Our TSP, Namirial, has informed us about degraded performance affecting document signing. All integration partners connected to the Namirial Signing Service may be impacted. Namirial is currently investigating the issue. We will keep you updated.

  2. investigating Apr 21, 2026, 04:07 PM UTC

    Our TSP, Namirial, has informed us that their signing service is currently experiencing a full outage. We’ll keep you updated.

  3. identified Apr 21, 2026, 04:53 PM UTC

    Our TSP, Namirial, has identified the root cause and is currently working on a fix. We will keep you updated.

  4. monitoring Apr 21, 2026, 05:40 PM UTC

    Our TSP has identified the issue and deployed a fix. The signing service has been restored; however, Namirial is still reporting degraded performance. We will keep you updated.

  5. resolved Apr 21, 2026, 06:39 PM UTC

    The problem has been resolved.

Read the full incident report →

Major February 11, 2026

Partial outage - AccountID

Detected by Pingoru
Feb 11, 2026, 12:37 PM UTC
Resolved
Feb 12, 2026, 01:19 PM UTC
Duration
1d
Affected: AccountID
Timeline · 4 updates
  1. investigating Feb 11, 2026, 12:37 PM UTC

    Our team is currently investigating some issues in the AccountID process . We will keep you informed about further steps and measures taken.

  2. identified Feb 11, 2026, 02:27 PM UTC

    All transactions can be completed regularly by the user. The confirmation of successful money transfer check is impacted. Confirmations will be delayed until the problem is solved. Transaction from the past days may have to identify through VideoID.

  3. monitoring Feb 12, 2026, 10:15 AM UTC

    The issue has been fixed. The WebID team continues to monitor the process.

  4. resolved Feb 12, 2026, 01:19 PM UTC

    Incident is resolved

Read the full incident report →

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