WebID Solutions experienced a major incident on February 11, 2026 affecting AccountID, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
AccountID
Update timeline
- investigating Feb 11, 2026, 12:37 PM UTC
Our team is currently investigating some issues in the AccountID process . We will keep you informed about further steps and measures taken.
- identified Feb 11, 2026, 02:27 PM UTC
All transactions can be completed regularly by the user. The confirmation of successful money transfer check is impacted. Confirmations will be delayed until the problem is solved. Transaction from the past days may have to identify through VideoID.
- monitoring Feb 12, 2026, 10:15 AM UTC
The issue has been fixed. The WebID team continues to monitor the process.
- resolved Feb 12, 2026, 01:19 PM UTC
Incident is resolved