WebEx incident

Webex Calling: Users may be unable to record calls

Minor Resolved View vendor source →

WebEx experienced a minor incident on September 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 09:21 PM UTC
Resolved
Sep 11, 2026, 09:21 PM UTC
Duration
—
Detected by Pingoru
Sep 11, 2026, 09:21 PM UTC

Update timeline

  1. monitoring Sep 11, 2026, 08:16 PM UTC

    Component Status: Government / Webex Calling - N. America (West) - degraded_performance Government / Webex Calling - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue affecting call recordings. Calls are working as expected, but recordings may not be available after the calls end. We are working to restore the service and apologize for any inconvenience this may cause. We will provide another update within 30 minutes or sooner if more information becomes available. Sep 11, 20:16 UTC